Settings and activity
28 results found
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653 votes
Jeff Smith
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440 votesJeff Smith
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607 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Jeff Smith
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1,308 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Jeff Smith
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591 votesJeff Smith
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10 votes
An error occurred while saving the comment Jeff Smith
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Having a "report" that can't be exported to a usable format isn't very useful. I can't even get it to print in a useable format, and if I try to select, copy, paste the information, it won't even let me do that. The goal is to run a processes, export the results data to a checklist so we can hand it off to the junior techs and have them go to the machines that aren't working. To do this currently, I have to manually type the results into a spreadsheet. I can't even find a way to batch select the failures and send them to a ticket.
Jeff Smith
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2 votesJeff Smith
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1 voteJeff Smith
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I'm pretty sure this didn't work in the past as I had a similar complaint. However, I believe it's fixed now. If you go into Advanced reports, apply a filter, refresh, and select Windows PC tile, you will get a downloadable report with just that customer's Data. It includes good basic H/W info:
Machine Name OS Environment Name Bios Manufacturer Bios Release Date Bios Version Memory Motherboard Sound System Drive Vendor Domain Name Domain Group Last Logged User Last Seen Date Model Serial Number Last Reboot Time Video Card OS Processor Clock Processor Cores Count
Obviously, it's missing some fields that would be useful such as: IP Address, MAC, OS ver&build, AV type&status, disk capacity, disk model, disk free space, non-boot disk info, bitlocker status, and I'm sure more. All of this data is available from the Device info screen for an individual device and it would be nice to have a comprehensive report, but at least a basic amount of h/w data is available from the Advanced Report function.