Settings and activity

133 results found

1. Ability to add custom fields to Invoice

   35 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 

   Josiah Bellah supported this idea  ·  Mar 13, 2023

2. There needs to be INVOICE NUMBERS on Tickets when the tickets have been billed.

   11 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Mar 13, 2023

3. Create Invoice from Ticket

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Mar 13, 2023

4. Notes or description section on Invoice

   40 votes

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   5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  Dor N. responded

   Nice! The feature you requested is being
   reviewed by our product team. We’ll keep an
   eye on the number of votes, and let you know if
   a decision is reached to implement. Thank you
   for being a partner in our process!

   Josiah Bellah supported this idea  ·  Mar 13, 2023

5. Change Atera invoice number before creating invoices

   29 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Josiah Bellah supported this idea  ·  Mar 13, 2023

6. For "click to pay" from email, credit card processing

   23 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Josiah Bellah supported this idea  ·  Mar 13, 2023

7. Zoho Invoice Integration

   11 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Mar 13, 2023

8. Zoho One Integration

   13 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Mar 13, 2023

9. Zoho Books

   13 votes

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   3 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Mar 13, 2023

10. report self service

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

11. restart service remotely as administrator

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

12. Self Service Portal for Software Installation

    24 votes

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    3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

13. Separate Software & Hardware updates - Add column to show only Driver Updates

    58 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Josiah Bellah supported this idea  ·  Mar 13, 2023

14. Mileage tracking

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

15. Office license type

    434 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Josiah Bellah supported this idea  ·  Mar 13, 2023

16. Customer Portal Should Include Assets

    63 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Feb 22, 2023

17. Give ability to customers to see other customer's tickets in the portal

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Feb 22, 2023

18. non tech role

    30 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Josiah Bellah supported this idea  ·  Feb 22, 2023

19. Co-Managed Services

    2 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Feb 22, 2023

20. Include the option of specifying additional email address' for each customer.

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Feb 22, 2023