Settings and activity

29 results found

1. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jessica Rodriguez supported this idea  ·  Dec 13, 2022

2. Assign multiple technicians to a ticket

   414 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Jessica Rodriguez supported this idea  ·  Dec 13, 2022

3. Documentation Management

   1,260 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Jessica Rodriguez supported this idea  ·  Nov 8, 2022

4. Office 365 Integration

   1,590 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jessica Rodriguez supported this idea  ·  Nov 8, 2022

5. 3cx integration

   211 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jessica Rodriguez supported this idea  ·  Nov 8, 2022

6. Sophos Integration

   667 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jessica Rodriguez supported this idea  ·  Nov 8, 2022

7. Employee Onboarding/Offboarding Feature

   879 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Jessica Rodriguez supported this idea  ·  Nov 8, 2022

8. Password protect the Atera agent from end-user uninstalls

   1,625 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Jessica Rodriguez supported this idea  ·  Nov 8, 2022

9. Alert when agent uninstalled

   1,494 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jessica Rodriguez supported this idea  ·  Nov 8, 2022