Settings and activity

11 results found

1. Export Customer List

   25 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Mar 31, 2023

2. Dear Support, How are you doing? We were wondering if it is possible to send an email notification to the assigned technician when an inte

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Dec 8, 2022

3. Edit Ticket Notes

   248 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Dec 8, 2022

4. Technician email alerts from internal notes

   23 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Dec 8, 2022

5. Assignee / Technician History as Internal Notes

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Dec 8, 2022

6. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

   28 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Dec 8, 2022

7. Alert when agent uninstalled

   1,480 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Dec 8, 2022

8. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   186 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Sep 16, 2022

9. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Joshua Caliwatan supported this idea  ·  Sep 15, 2022

10. Ticket Summary

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Joshua Caliwatan supported this idea  ·  Sep 15, 2022

11. Exporting Customers Details/Data

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Joshua Caliwatan supported this idea  ·  Aug 30, 2022
    Joshua Caliwatan shared this idea  ·  Aug 12, 2022