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9 results found

  1. SNMP: MIB import instead of manual OID typing

    1,030 votes

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    23 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Adrian Rhodes supported this idea  · 

  2. 3cx integration

    207 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Adrian Rhodes supported this idea  · 

  3. Office 365 Integration

    1,576 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Adrian Rhodes supported this idea  · 

  4. Integration with UniFi Cloud

    983 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  5. Atera Agent Startup Speed

    5 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Adrian Rhodes commented  · 

    Good morning David,

    We actually have the inverse problem to yourself, we require the Atera service to be delayed as some of the servers we support fail to start the service in a timely manner and we end up having to remote on to them using alternate methods to start the service.

    I have logged a separate idea on here suggesting the ability to customize the startup type at a company level or via an IT Automation policy for more granular control.

    https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/45498430-organization-level-customization-of-atera-agent-st

    I find it odd that we seem to have the exact opposite issue with the software as I would expect consistency across the platform.

    Kind regards,

    Adrian Rhodes

  6. Organization Level Customization Of Atera Agent Startup Type

    5 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Adrian Rhodes shared this idea  · 

  7. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Adrian Rhodes supported this idea  · 

  8. Add the startup type and the ability to edit it in the service manager

    11 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  9. Add 'last technician note' as a snippet for email templates

    26 votes

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    10 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Adrian Rhodes commented  · 

    This would be very useful, especially as we have a manager overseeing our service desk who would like to be able to view the progress of tickets without having to sign in to Atera to view the responses.