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10 results found

  1. Auto Refresh Atera Ticket Management Web portal

    22 votes

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    3 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Adrian Rhodes supported this idea  · 

  2. SNMP: MIB import instead of manual OID typing

    991 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Adrian Rhodes supported this idea  · 

  3. 3cx integration

    195 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Adrian Rhodes supported this idea  · 

  4. Office 365 Integration

    1,498 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Adrian Rhodes supported this idea  · 

  5. Integration with UniFi Cloud

    870 votes

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    21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adrian Rhodes supported this idea  · 

  6. Atera Agent Startup Speed

    5 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Adrian Rhodes commented  · 

    Good morning David,

    We actually have the inverse problem to yourself, we require the Atera service to be delayed as some of the servers we support fail to start the service in a timely manner and we end up having to remote on to them using alternate methods to start the service.

    I have logged a separate idea on here suggesting the ability to customize the startup type at a company level or via an IT Automation policy for more granular control.

    https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/45498430-organization-level-customization-of-atera-agent-st

    I find it odd that we seem to have the exact opposite issue with the software as I would expect consistency across the platform.

    Kind regards,

    Adrian Rhodes

  7. Organization Level Customization Of Atera Agent Startup Type

    5 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Adrian Rhodes shared this idea  · 

  8. Atera Dark Mode

    1,625 votes

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    Under Review  ·  81 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Adrian Rhodes supported this idea  · 

  9. Add the startup type and the ability to edit it in the service manager

    11 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adrian Rhodes supported this idea  · 

  10. Add 'last technician note' as a snippet for email templates

    23 votes

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    10 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Adrian Rhodes commented  · 

    This would be very useful, especially as we have a manager overseeing our service desk who would like to be able to view the progress of tickets without having to sign in to Atera to view the responses.