Settings and activity
11 results found
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9 votes
Russ Grimmett
shared this idea
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130 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment An error occurred while saving the comment Russ Grimmett
commented
this should include popular categories, and the sub categories of what common (if any) problems are being raised to be able to be more pro-active as an MSP
Russ Grimmett
supported this idea
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8 votesRuss Grimmett
supported this idea
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1 voteRuss Grimmett
shared this idea
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6 votesRuss Grimmett
supported this idea
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391 votes
Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
Russ Grimmett
supported this idea
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738 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Russ Grimmett
supported this idea
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5 votesRuss Grimmett
shared this idea
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2,268 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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1,238 votes
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1,556 votes
is there any movement on this one becoming active? the reports for my monthly service reviews with clients are really hard to deliver when i can't give an average breakdown of tickets and give answers as to why SLA's were breached - it doesn't give this information and embarrassing