Settings and activity
11 results found
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10 votes
Russ Grimmett
shared this idea
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133 votes
An error occurred while saving the comment An error occurred while saving the comment Russ Grimmett
commented
this should include popular categories, and the sub categories of what common (if any) problems are being raised to be able to be more pro-active as an MSP
Russ Grimmett
supported this idea
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8 votesRuss Grimmett
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1 voteRuss Grimmett
shared this idea
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6 votesRuss Grimmett
supported this idea
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414 votesRuss Grimmett
supported this idea
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774 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Russ Grimmett
supported this idea
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5 votesRuss Grimmett
shared this idea
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2,295 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
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1,252 votes
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1,577 votes
is there any movement on this one becoming active? the reports for my monthly service reviews with clients are really hard to deliver when i can't give an average breakdown of tickets and give answers as to why SLA's were breached - it doesn't give this information and embarrassing