Settings and activity

27 results found

1. Ubiquiti Integration

   932 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

2. Ingram micro Integration

   6 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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3. Techdata integration

   3 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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4. Remove/Isolate spam tickets completely

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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5. Automated emails to blocked customers or non-main contacts who contact us

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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6. IT Portal integration

   4 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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7. Edit Ticket status on the dashboard. Want to look for projects for example. More attributes theres

   1 vote

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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8. Automatically change rate according to time of day ticket is opened

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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9. SLA Customisation

   35 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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10. Customer portal: embed analytics dashboard

    1 vote

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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11. Hide block customers from customer view

    1 vote

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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12. Select more than 6 rates for the retainer contract

    2 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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13. Bill for tickets that aren't just for resolved/closed

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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14. Ability to add New Ranks to list

    10 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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15. Contracts with different levels

    4 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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16. lastpass

    15 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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17. Have customer to be able to schedule with a meeting with a tech

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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18. Pricing online

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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19. Dashboard Custom Statuses View

    1 vote

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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20. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Tim Kravitz supported this idea  ·  Aug 23, 2022