Settings and activity

27 results found

1. Ubiquiti Integration

   847 votes

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   6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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2. Ingram micro Integration

   6 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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3. Techdata integration

   3 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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4. Remove/Isolate spam tickets completely

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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5. Automated emails to blocked customers or non-main contacts who contact us

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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6. IT Portal integration

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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7. Edit Ticket status on the dashboard. Want to look for projects for example. More attributes theres

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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8. Automatically change rate according to time of day ticket is opened

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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9. SLA Customisation

   34 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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10. Customer portal: embed analytics dashboard

    1 vote

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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11. Hide block customers from customer view

    1 vote

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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12. Select more than 6 rates for the retainer contract

    1 vote

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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13. Bill for tickets that aren't just for resolved/closed

    6 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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14. Ability to add New Ranks to list

    9 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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15. Contracts with different levels

    4 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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16. lastpass

    14 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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17. Have customer to be able to schedule with a meeting with a tech

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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18. Pricing online

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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19. Dashboard Custom Statuses View

    1 vote

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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20. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Tim Kravitz supported this idea  ·  Aug 23, 2022