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9 results found

  1. Allow for customization of columns on ticketing screen

    303 votes

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    40 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  2. Device columns

    76 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Philipp Reiffenstein supported this idea  · 

  3. column

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  4. Print a Ticket

    116 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Philipp Reiffenstein supported this idea  · 

  5. Customizable Service Forms for Mobile App

    9 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  6. Customizable Customer Feedback Forms

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  7. Schedule existing tickets

    169 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Philipp Reiffenstein supported this idea  · 
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    Philipp Reiffenstein commented  · 

    This feature is extremely important. I often have tickets to be solved in 2-3 Weeks. E.G. Hardware Orders, On-Site-Services.
    Currently the ticket has to stay open without a date, and i have to remember it on that specific date. An e-mail notification when the given date is reached is necessary.

  8. Office 365 Integration

    1,543 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  9. Mobile Device Management

    2,254 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Philipp Reiffenstein supported this idea  ·