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9 results found

  1. Allow for customization of columns on ticketing screen

    351 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  2. Device columns

    86 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  3. column

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  4. Print a Ticket

    128 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  5. Customizable Service Forms for Mobile App

    9 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  6. Customizable Customer Feedback Forms

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  7. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 
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    Philipp Reiffenstein commented  · 

    This feature is extremely important. I often have tickets to be solved in 2-3 Weeks. E.G. Hardware Orders, On-Site-Services.
    Currently the ticket has to stay open without a date, and i have to remember it on that specific date. An e-mail notification when the given date is reached is necessary.

  8. Office 365 Integration

    1,585 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Philipp Reiffenstein supported this idea  · 

  9. Mobile Device Management

    2,300 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Philipp Reiffenstein supported this idea  ·