Skip to content
← Got a new feature idea? Share it!

Settings and activity

9 results found

  1. Allow for customization of columns on ticketing screen

    344 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    42 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Philipp Reiffenstein supported this idea  · 

  2. Device columns

    84 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    8 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Philipp Reiffenstein supported this idea  · 

  3. column

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Philipp Reiffenstein supported this idea  · 

  4. Print a Ticket

    127 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Philipp Reiffenstein supported this idea  · 

  5. Customizable Service Forms for Mobile App

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Philipp Reiffenstein supported this idea  · 

  6. Customizable Customer Feedback Forms

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Philipp Reiffenstein supported this idea  · 

  7. Schedule existing tickets

    175 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Philipp Reiffenstein supported this idea  · 
    An error occurred while saving the comment
    Philipp Reiffenstein commented  · 

    This feature is extremely important. I often have tickets to be solved in 2-3 Weeks. E.G. Hardware Orders, On-Site-Services.
    Currently the ticket has to stay open without a date, and i have to remember it on that specific date. An e-mail notification when the given date is reached is necessary.

  8. Office 365 Integration

    1,576 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Philipp Reiffenstein supported this idea  · 

  9. Mobile Device Management

    2,294 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Philipp Reiffenstein supported this idea  ·