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  1. 949 votes

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    ITGSI Support commented  · 

    Syslogs / Event Logs - aggregated and parsed into a BI tool/dashboard for "birds eye level" views of issues. Syslogs/Event Logs offer a wealth of CISSP related information when it is presented and understood by the administrator/tech.

  2. 224 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    ITGSI Support supported this idea  · 
  3. 281 votes

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  4. 238 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    ITGSI Support supported this idea  · 
  5. 31 votes

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  6. 79 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    ITGSI Support commented  · 

    Quotes from within any IT-based PSA are CRITICAL.
    If a PSA can do invoices, but not quotes? That's like a car's engine having no battery. Quotes are the START of a process - just like the battery is the only way to start that car.

    ITGSI Support supported this idea  · 
  7. 94 votes

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  8. 102 votes

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  9. 390 votes

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    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    ITGSI Support supported this idea  · 
  10. 31 votes

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    ITGSI Support supported this idea  · 
  11. 652 votes

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    ITGSI Support supported this idea  · 
  12. 23 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    ITGSI Support supported this idea  · 
  13. 20 votes

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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    ITGSI Support supported this idea  · 
  14. 376 votes

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  15. 18 votes

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    ITGSI Support commented  · 

    SuperOps.ai also has this and they are working on Sherweb integration as well.
    These two are 2 of the biggest CSP platforms out there - Atera would do well to tie these 2 into the PSA.

    ITGSI Support supported this idea  · 
  16. 32 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    ITGSI Support supported this idea  · 
  17. 58 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    ITGSI Support supported this idea  · 
  18. 10 votes

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  19. 21 votes

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  20. 313 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    ITGSI Support supported this idea  · 
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