Settings and activity

11 results found

1. Work order creation

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Maik Brugman shared this idea  ·  Dec 7, 2023

2. Free Dashboard Account

   957 votes

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   31 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Maik Brugman supported this idea  ·  Dec 7, 2023

3. Assign multiple technicians to a ticket

   410 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Maik Brugman supported this idea  ·  Apr 25, 2023

4. automatic technician response

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Maik Brugman supported this idea  ·  Apr 25, 2023

5. Auto-assign tickets with initial reply

   66 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Maik Brugman supported this idea  ·  Apr 25, 2023

6. Edit Relations by (part of) device name

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   0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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   Maik Brugman shared this idea  ·  May 3, 2022

7. Support Automation Profile on Unassigned

   2 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Maik Brugman shared this idea  ·  May 3, 2022

8. IT Automation Calendar View / More IT Automations information information (consolidated)

   40 votes

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   17 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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9. Bulk Remove Automation Profile from Agents

   61 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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10. Dark Mode

    1,912 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

11. Mobile Device Management

    2,306 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team