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9 results found

  1. ticket automation

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yaniv Avshalomov supported this idea  · 

  2. IT Automation, Add Customer field

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Yaniv Avshalomov supported this idea  · 

  3. Ability to charge customers through Atera

    13 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Yaniv Avshalomov commented  · 

    Adding Stripe would be great!

    Yaniv Avshalomov supported this idea  · 

  4. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yaniv Avshalomov supported this idea  · 

  5. Install agent on Synology, QNAP or Raspberry Pi

    360 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Yaniv Avshalomov commented  · 

    Any progress on this?

    Yaniv Avshalomov supported this idea  · 

  6. Custom Fields in Email Templates

    5 votes

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    2 comments  ·  Ideas and Feedback  ·  Admin →
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    Yaniv Avshalomov commented  · 

    This would be great!

    Yaniv Avshalomov supported this idea  · 

  7. Allow for customization of columns on ticketing screen

    334 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Yaniv Avshalomov commented  · 

    When viewing 'Tickets', can we rearrange the Columns? I would like to add 'custom' fields as columns and change their order on the tickets page.

    Yaniv Avshalomov supported this idea  · 

  8. Custom Fields per client

    47 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Yaniv Avshalomov supported this idea  · 

  9. Integrate with Datto RMM

    2 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Yaniv Avshalomov shared this idea  ·