Settings and activity

10 results found

1. Allow a custom field to show on the ticket list page

   12 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Yaniv Avshalomov supported this idea  ·  March 26, 2023

2. ticket automation

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yaniv Avshalomov supported this idea  ·  March 26, 2023

3. IT Automation, Add Customer field

   2 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Yaniv Avshalomov supported this idea  ·  March 26, 2023

4. Ability to charge customers through Atera

   13 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Yaniv Avshalomov commented  ·  March 23, 2023  ·  Edit…  ·  Delete…

   Adding Stripe would be great!

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   Yaniv Avshalomov supported this idea  ·  March 23, 2023

5. Billing of recurring monthly/annual items (not contracts)

   54 votes

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   4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Yaniv Avshalomov supported this idea  ·  March 23, 2023

6. Install agent on Synology, QNAP or Raspberry Pi

   325 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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   Yaniv Avshalomov commented  ·  December 02, 2022  ·  Edit…  ·  Delete…

   Any progress on this?

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   Yaniv Avshalomov supported this idea  ·  December 02, 2022

7. Custom Fields in Email Templates

   4 votes

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   2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Yaniv Avshalomov commented  ·  December 02, 2022  ·  Edit…  ·  Delete…

   This would be great!

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   Yaniv Avshalomov supported this idea  ·  December 02, 2022

8. Allow for customization of columns on ticketing screen

   152 votes

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   24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Yaniv Avshalomov commented  ·  December 02, 2022  ·  Edit…  ·  Delete…

   When viewing 'Tickets', can we rearrange the Columns? I would like to add 'custom' fields as columns and change their order on the tickets page.

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   Yaniv Avshalomov supported this idea  ·  December 02, 2022

9. Custom Fields per client

   43 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Yaniv Avshalomov supported this idea  ·  December 02, 2022

10. Integrate with Datto RMM

    2 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Yaniv Avshalomov shared this idea  ·  December 01, 2022