Settings and activity

34 results found

1. customers can see the balance of the moneyblock

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Dec 10, 2021

2. Adding Notes - Documentation

   97 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Glenn Osselaer supported this idea  ·  Dec 10, 2021

3. Project Management Tool

   138 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Dec 8, 2021

4. Ticket can be assigned to a technician only.

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Dec 8, 2021

5. Technician billable time entries summary sent to customer

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Nov 8, 2021

6. Executive Summary with PDF Attachment

   30 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Nov 8, 2021

7. Ability to run weekly reports on open tickets and export to csv

   30 votes

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   4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Nov 8, 2021

8. Better time sheet report

   9 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Nov 8, 2021

9. Notes or description section on Invoice

   42 votes

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   5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Glenn Osselaer supported this idea  ·  Nov 8, 2021

10. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Nov 8, 2021

11. Hypervisor monitoring and management

    128 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Nov 5, 2021

12. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Nov 5, 2021

13. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Nov 3, 2021

14. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Glenn Osselaer supported this idea  ·  Nov 3, 2021