Settings and activity

469 results found

1. blocking software from launching

   5 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   John Dutoit supported this idea  ·  Aug 15, 2024

2. edit when ticket is closed

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

3. regedit

   59 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

4. Include unique identifies in S.M.A.R.T. reports

   4 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

5. Ticket assignment notification

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

6. support time-based automation rules in cascade

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

7. Have chat open automatically and not ask for user to accept the chat

   9 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

8. Email reports with exported Excel copy

   4 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

9. Number of Displays

   92 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   John Dutoit supported this idea  ·  Aug 15, 2024

10. Bill for tickets that aren't just for resolved/closed

    14 votes

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    6 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

11. Helpdesk Agent Features

    9 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

12. Changing from a 24 hour clock was annoying. Now having to add seconds in is even more annoying when adding time entries

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

13. Ticket Tags

    6 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
    How important is this to you?

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    John Dutoit supported this idea  ·  Aug 15, 2024

14. portal login

    12 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

15. Exclude certain IP addresses from scan

    20 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

16. View only license

    32 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

17. alerts

    4 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

18. Availability Monitoring

    8 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

19. Customize the title when creating the event via Atera

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024

20. Multi-tenant customer management

    22 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    John Dutoit supported this idea  ·  Aug 15, 2024