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518 results found

  1. Serial number in device over view should take us to vendor support page with device information

    62 votes
    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    John Dutoit supported this idea  · 

  2. Notify when device is back online

    300 votes
    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  3. On devices page have a relationship (contact) column and customer column to show who the device belongs to.

    5 votes
    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    John Dutoit supported this idea  · 

  4. Assigning devices to a ticket instead of a contact

    5 votes
    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  5. Under the Device, under 'contact' would be nice to have "Assign device "

    2 votes
    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  6. Ability to assign a device to a ticket regardless of contact

    20 votes
    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  7. Assign Multiple Contacts for a single Device

    26 votes
    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  8. Refresh 'Available Patches' & Status on all devices

    4 votes
    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  9. Wifi Management

    12 votes
    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  10. Manually retire device

    3 votes
    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  11. task manager

    8 votes
    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  12. Order in which Knowledge Base Categories are displayed in the Customer Portal

    8 votes
    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  13. AI capabilities for customer portal password: change domain

    3 votes
    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  14. Annouments Board in Customer Portal

    30 votes
    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  15. Add option for app-based 2FA for Work from Home (instead of only via SMS)

    36 votes
    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  16. Customer Portal

    2 votes
    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  17. 2FA Trusted Devices - Permanent.

    31 votes
    2 comments  ·  Ideas and Feedback » Security  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    John Dutoit supported this idea  · 

  18. Add second 2FA method

    14 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  19. customer monitoring portal

    18 votes
    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 

  20. Customer Portal

    2 votes
    0 comments  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    John Dutoit supported this idea  · 
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