Settings and activity

  1. 881 votes

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    Under Review  ·  30 comments  ·  Ideas and Feedback » Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    David Strasser commented  · 

    The ability to have a customized dashboard based on differing needs would be amazing. The ability to see when customers respond to tickets on the dashboard would greatly improve the time to response.

    David Strasser supported this idea  · 
  2. 451 votes

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    Under Review  ·  3 comments  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    David Strasser supported this idea  · 
  3. 1,137 votes

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    Under Review  ·  39 comments  ·  Ideas and Feedback » Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    David Strasser supported this idea  · 
  4. 753 votes

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    Under Review  ·  35 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    David Strasser supported this idea  · 
  5. 1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    David Strasser shared this idea  · 
  6. 146 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    Coming soon: We will flag any open tickets that your helpdesk engineers are actively addressing so your team is updated in real-time, eliminating duplicate effort.

    Stay tuned for our Product Release notifications.

    David Strasser supported this idea  · 
  7. 156 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    David Strasser supported this idea  ·