Settings and activity
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881 votes
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David Strasser
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451 votesDavid Strasser
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1,137 votesDavid Strasser
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753 votesUnder Review · 35 comments · Ideas and Feedback » 3rd Party Integrations · Flag idea as inappropriate… · Admin →David Strasser
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1 voteDavid Strasser
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146 votes
Hello,
I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.
Coming soon: We will flag any open tickets that your helpdesk engineers are actively addressing so your team is updated in real-time, eliminating duplicate effort.
Stay tuned for our Product Release notifications.
David Strasser
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156 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
David Strasser
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The ability to have a customized dashboard based on differing needs would be amazing. The ability to see when customers respond to tickets on the dashboard would greatly improve the time to response.