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6 results found

  1. Improved Customized Dashboard

    1,568 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    David Strasser commented  · 

    The ability to have a customized dashboard based on differing needs would be amazing. The ability to see when customers respond to tickets on the dashboard would greatly improve the time to response.

    David Strasser supported this idea  · 

  2. Employee Onboarding/Offboarding Feature

    876 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    David Strasser supported this idea  · 

  3. Mobile Device Management

    2,306 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    David Strasser supported this idea  · 

  4. Office 365 Integration

    1,589 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    David Strasser supported this idea  · 

  5. Color Based Ticket Presets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    David Strasser shared this idea  · 

  6. Assign multiple technicians to a ticket

    410 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    David Strasser supported this idea  ·