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6 results found

  1. Improved Customized Dashboard

    1,507 votes

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    Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    David Strasser commented  · 

    The ability to have a customized dashboard based on differing needs would be amazing. The ability to see when customers respond to tickets on the dashboard would greatly improve the time to response.

    David Strasser supported this idea  · 

  2. Employee Onboarding/Offboarding Feature

    816 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    David Strasser supported this idea  · 

  3. Mobile Device Management

    2,185 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    David Strasser supported this idea  · 

  4. Office 365 Integration

    1,492 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    David Strasser supported this idea  · 

  5. Color Based Ticket Presets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    David Strasser shared this idea  · 

  6. Assign multiple technicians to a ticket

    368 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    David Strasser supported this idea  ·