Settings and activity

12 results found

1. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Hamid Siddiqi supported this idea  ·  Mar 28, 2022

2. The ability to export KB articles

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Hamid Siddiqi supported this idea  ·  Mar 15, 2022

3. Auditor report per customer, need Export all device and all customer report in one go

   23 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Hamid Siddiqi supported this idea  ·  Feb 11, 2022

4. increase the number of articles shown on preview for each section from 5 to 10.

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Hamid Siddiqi shared this idea  ·  Feb 9, 2022

5. White Label service desk URL

   43 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Hamid Siddiqi supported this idea  ·  Jan 26, 2022

6. Allow AND and OR conditions

   24 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Hamid Siddiqi shared this idea  ·  Jan 26, 2022

7. ticket automation

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Hamid Siddiqi supported this idea  ·  Jan 26, 2022

8. Automatically close tickets upon resolved alerts

   80 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Hamid Siddiqi supported this idea  ·  Jan 26, 2022

9. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Hamid Siddiqi supported this idea  ·  Jan 26, 2022

10. The ability to Remove or Edit the default Ticket fields

    50 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Hamid Siddiqi supported this idea  ·  Jan 26, 2022

11. Filter by OS Version

    17 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Hamid Siddiqi supported this idea  ·  Oct 22, 2021

12. Software inventory report

    41 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Hamid Siddiqi supported this idea  ·  Oct 22, 2021