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7 results found

  1. ticket automation

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Geoff Marks shared this idea  · 

  2. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Geoff Marks supported this idea  · 

  3. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Geoff Marks supported this idea  · 

  4. Automatically close tickets upon resolved alerts

    81 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Geoff Marks supported this idea  · 

  5. Automation based on technician reply

    39 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Geoff Marks supported this idea  · 

  6. Office 365 Integration

    1,576 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Geoff Marks supported this idea  · 

  7. Improved Customized Dashboard

    1,561 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Geoff Marks supported this idea  ·