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  1. 5 votes

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    Matthew Maserati shared this idea  · 
  2. 1,542 votes

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    Matthew Maserati commented  · 

    It would be VERY helpful on the ticket page/dashboard when seeing tickets if time has been taken against a ticket. Maybe just a Green clock icon next to the Tech name if time is taken and red if no time. If that linked to the time entries screen for the ticket it would be great. This is pretty common feature to encourage time accountability .

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    Matthew Maserati commented  · 

    So correct. 500 customers, 4 Engineers, Each engineer has needs per client assigned to them. Making a dashboard customizable would be great

    Matthew Maserati supported this idea  · 
  3. 34 votes

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    Matthew Maserati supported this idea  · 
  4. 343 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew Maserati supported this idea  · 
  5. 26 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew Maserati supported this idea  · 
  6. 12 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew Maserati supported this idea  · 
  7. 7 votes

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    Matthew Maserati supported this idea  · 
  8. 324 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew Maserati supported this idea  · 
  9. 10 votes

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    Matthew Maserati supported this idea  · 
  10. 2 votes

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    Matthew Maserati shared this idea  · 
  11. 54 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Matthew Maserati commented  · 

    AGREED!
    When using the event viewer please add the filter option like in windows. It is a useless tool to scroll through 45000 INFORMATION alerts. Without this most common practice of event viewer, one has to connect to the device.
    The best part of an RMM is to accomplish as much work without disrupting the end user. Event Log is a great resource but we all know its bloated. We only care about warnings and errors or critical. PLEASE this is easy to do.

    Matthew Maserati supported this idea  · 
  12. 843 votes

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    Matthew Maserati supported this idea  · 
  13. 7 votes

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    Matthew Maserati shared this idea  · 
  14. 1 vote

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    Matthew Maserati shared this idea  · 
  15. 27 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew Maserati supported this idea  · 
  16. 50 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew Maserati supported this idea  · 
  17. 218 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew Maserati supported this idea  · 
  18. 31 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthew Maserati supported this idea  · 
  19. 2,247 votes

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    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Matthew Maserati supported this idea  ·