Settings and activity

12 results found

1. Print/export pre-defined reports (Recent Processes)

   10 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Nick McLean supported this idea  ·  Apr 4, 2024

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   172 votes

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   27 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nick McLean supported this idea  ·  Apr 3, 2024

3. Customer should be able to have multiple devices under them and not just 1.

   27 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Nick McLean supported this idea  ·  Apr 3, 2024

4. Allow a customer contact to access to multiple devices using Work From Home feature.

   38 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nick McLean supported this idea  ·  Apr 3, 2024

5. Ability to assign a contact to multiple devices for work from home

   166 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Nick McLean supported this idea  ·  Apr 3, 2024

6. Multiple devices

   15 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Nick McLean supported this idea  ·  Apr 3, 2024

7. Multiple devices per contact

   76 votes

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   10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Nick McLean supported this idea  ·  Apr 3, 2024

8. recent process

   6 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Nick McLean supported this idea  ·  Aug 22, 2022

9. Add "Recent Processes" view to the device you click on

   12 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Nick McLean supported this idea  ·  Aug 22, 2022

10. Possible to put an Export Button for Recent Process report?

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Nick McLean supported this idea  ·  Aug 22, 2022

11. The ability to export the Recent Processes report

    18 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Nick McLean supported this idea  ·  Aug 22, 2022

12. chat

    10 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Nick McLean shared this idea  ·  Feb 11, 2022