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9 results found

  1. Major Flaw - tickets get permanently deleted if a contact is deleted

    677 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Planned  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    Happy to announce we are working on a way to archive contacts instead of deleting them. 


    Once a contact is archived, their tickets will remain in the system but there will be indication on the ticket that the contact is archived, and you will not be able to open new tickets on their behalf. 


    We will be sure to communicate once the feature is out.


    Yakov

    Francois van Dyke-Geyser` supported this idea  · 

  2. MISSING SOFTWARE

    10 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Francois van Dyke-Geyser` supported this idea  · 

  3. Warranty Status on Devices

    98 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Francois van Dyke-Geyser` supported this idea  · 

  4. Warranty Information Collection

    469 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Password protect the Atera agent from end-user uninstalls

    1,529 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  6. Altaro

    10 votes

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    3 comments  ·  Ideas and Feedback  ·  Admin →
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    Francois van Dyke-Geyser` supported this idea  · 
    An error occurred while saving the comment
    Francois van Dyke-Geyser` commented  · 

    Altaro backup integration

    Francois van Dyke-Geyser` shared this idea  · 

  7. Sophos Integration

    632 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Francois van Dyke-Geyser` supported this idea  · 
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    Francois van Dyke-Geyser` commented  · 

    Yes please, will definitely benefit from this

  8. Atlaro

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Francois van Dyke-Geyser` shared this idea  · 

  9. Ability to purchase just 1 license for Network Discovery

    155 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!