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7 results found

  1. Time sheet report give the possibility to display only date without hours

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Dominique Di Pinto shared this idea  · 

  2. Display on mobile device is not always good (problem with images)

    2 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Dominique Di Pinto commented  · 

    NOTE : when a conversation of a ticket contains images, the look is good, images are displayed correctly. The problem occurs on articles of the knowledge base.

    Dominique Di Pinto shared this idea  · 

  3. Validation code for WFH sent by email instead of sms

    4 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Dominique Di Pinto shared this idea  · 

  4. Allow multiple WFH users to remotely access a computer

    35 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Allow a customer contact to access to multiple devices using Work From Home feature.

    36 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. Ability to manage/review/update time entries

    6 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dominique Di Pinto commented  · 

    I remember when I used Tempo, it was nice to have 'his week' with the tickets, the customers, the time entries and the possibility to add or modify an entry directly.
    Please, please, please !

    Dominique Di Pinto supported this idea  · 

  7. Better time sheet report

    8 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dominique Di Pinto supported this idea  ·