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14 results found

  1. Deduct time from time entry

    10 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Dominique Di Pinto supported this idea  · 

  2. Change System & Tickets Date Format

    46 votes

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    15 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Dominique Di Pinto supported this idea  · 

  3. planner

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dominique Di Pinto shared this idea  · 

  4. time entry in new UI feature regression

    8 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dominique Di Pinto supported this idea  · 

  5. Tickets reordering

    29 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dominique Di Pinto commented  · 

    This feature could be showing tickets in kanban mode ? Like we could do it in Microsoft planner ? We could organize them in several columns.

    Dominique Di Pinto supported this idea  · 

  6. Improve adding Manual Time Entries

    20 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dominique Di Pinto supported this idea  · 

  7. Daily Planner

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dominique Di Pinto supported this idea  · 

  8. Time sheet report give the possibility to display only date without hours

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Dominique Di Pinto shared this idea  · 

  9. Display on mobile device is not always good (problem with images)

    2 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Dominique Di Pinto commented  · 

    NOTE : when a conversation of a ticket contains images, the look is good, images are displayed correctly. The problem occurs on articles of the knowledge base.

    Dominique Di Pinto shared this idea  · 

  10. Validation code for WFH sent by email instead of sms

    5 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Dominique Di Pinto shared this idea  · 

  11. Allow multiple WFH users to remotely access a computer

    38 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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  12. Allow a customer contact to access to multiple devices using Work From Home feature.

    38 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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  13. Ability to manage/review/update time entries

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dominique Di Pinto commented  · 

    I remember when I used Tempo, it was nice to have 'his week' with the tickets, the customers, the time entries and the possibility to add or modify an entry directly.
    Please, please, please !

    Dominique Di Pinto supported this idea  · 

  14. Better time sheet report

    9 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Dominique Di Pinto supported this idea  ·