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6 results found

  1. Extensions for phone numbers

    7 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Justin McGee shared this idea  · 

  2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Justin McGee supported this idea  · 

  3. Automatically stop the timer when a ticket is set to closed/resolved, even when re accessed

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Justin McGee supported this idea  · 

  4. Integration with Direct messages systems

    843 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Justin McGee supported this idea  · 

  5. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Justin McGee supported this idea  · 

  6. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Justin McGee supported this idea  ·