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27 results found

  1. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    AIEQ Support supported this idea  · 

  2. Office 365 Integration

    1,585 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  3. Improved Customized Dashboard

    1,564 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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  4. Password protect the Atera agent from end-user uninstalls

    1,615 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    AIEQ Support supported this idea  · 

  5. Alert when agent uninstalled

    1,487 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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  6. Mobile Device Management

    2,300 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    AIEQ Support supported this idea  · 

  7. Customer Portal / Service portal suggested improvements (consolidated)

    161 votes

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    25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    AIEQ Support commented  · 

    At our prevouis company we used manage engine and then the end user login to the portal if there where any annouments you could see this on the landing page within your own portal ... such as new there is a virus outbreak or there will be maintenance on the following server and you will expect downtime. can this be done already and if not will be a great update within Atera and I miss this option as an admin to just update this under a customer site for an annouments as at present i have to email all parties. notmally a user when there is a problem logins to there portal via the agent to log a support request and then can see the annouments and this could be the problem his logging.

    What are you thoughs to have an annoument page in the end user portal.

    AIEQ Support supported this idea  · 
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