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24 results found

  1. Password protect the Atera agent from end-user uninstalls

    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    AIEQ Support supported this idea  · 

  2. Alert when agent uninstalled

    1,499 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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  3. Mobile Device Management

    2,319 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    AIEQ Support supported this idea  · 

  4. Customer Portal / Service portal suggested improvements (consolidated)

    167 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    AIEQ Support commented  · 

    At our prevouis company we used manage engine and then the end user login to the portal if there where any annouments you could see this on the landing page within your own portal ... such as new there is a virus outbreak or there will be maintenance on the following server and you will expect downtime. can this be done already and if not will be a great update within Atera and I miss this option as an admin to just update this under a customer site for an annouments as at present i have to email all parties. notmally a user when there is a problem logins to there portal via the agent to log a support request and then can see the annouments and this could be the problem his logging.

    What are you thoughs to have an annoument page in the end user portal.

    AIEQ Support supported this idea  · 
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