Settings and activity

13 results found

1. sort tickets by more than one field

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lyndon Smith supported this idea  ·  Jan 30, 2023

2. Agent Collision Detection

   9 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lyndon Smith supported this idea  ·  Jan 30, 2023

3. Add spell check in ticket input

   71 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lyndon Smith supported this idea  ·  Jan 30, 2023

4. Assign multiple technicians to a ticket

   409 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Lyndon Smith supported this idea  ·  Jan 30, 2023

5. Documentation Management

   1,256 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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6. Office 365 Integration

   1,589 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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7. Improved Customized Dashboard

   1,568 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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8. Mobile Device Management

   2,306 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

9. Technician Out of Office

   32 votes

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   5 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Lyndon Smith shared this idea  ·  Jul 20, 2022

10. Auto assigning of devices to folders

    32 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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11. Customization of Alert Pausing

    14 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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12. HTML5 on ticket signatures

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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13. Personal views (Compact, detailed etc) for the different screens (Alerts, Tickets, Devices)

    9 votes

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    1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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