Settings and activity

14 results found

1. MS Office Updates

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Mar 7, 2025

2. Need a report to tell me which devices for a customer are eligable for Windows 11

   405 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Mar 7, 2025

3. Set an alert if a service is on

   10 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ian Watson commented  ·  Oct 11, 2023  ·  Edit…  ·  Delete…

   I second this, I often get warnings from Microsoft of vulnerabilities that apply to certain services and if I could create a threshold profile that fires if the service is running then I can target any remediation.

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   Ian Watson supported this idea  ·  Oct 11, 2023

4. Schedule existing tickets

   174 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Sep 26, 2022

5. Revised Merge Function

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Sep 26, 2022

6. Simple Ticket Merging

   14 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Sep 26, 2022

7. Edit Ticket Notes

   248 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Oct 7, 2021

8. Add a report for the last 10 users to log on to a machine and the login time

   74 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Oct 7, 2021

9. open an attachment rather than having to download each time.

   139 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Oct 7, 2021

10. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ian Watson supported this idea  ·  Oct 7, 2021

11. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Ian Watson supported this idea  ·  Oct 7, 2021

12. SNMP: MIB import instead of manual OID typing

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Ian Watson supported this idea  ·  Oct 7, 2021

13. firewall

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Ian Watson shared this idea  ·  Oct 7, 2021

14. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ian Watson commented  ·  Sep 23, 2021  ·  Edit…  ·  Delete…

    If you are going to add this, make it optional as some companies don't do time based billing and it would just add something to click.

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