Settings and activity

14 results found

1. MS Office Updates

   774 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Ian Watson supported this idea  ·  Mar 7, 2025

2. Need a report to tell me which devices for a customer are eligable for Windows 11

   410 votes

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   13 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Mar 7, 2025

3. Set an alert if a service is on

   10 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Ian Watson commented  ·  Oct 11, 2023  ·  Edit…  ·  Delete…

   I second this, I often get warnings from Microsoft of vulnerabilities that apply to certain services and if I could create a threshold profile that fires if the service is running then I can target any remediation.

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   Ian Watson supported this idea  ·  Oct 11, 2023

4. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Sep 26, 2022

5. Revised Merge Function

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Sep 26, 2022

6. Simple Ticket Merging

   14 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Sep 26, 2022

7. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Oct 7, 2021

8. Add a report for the last 10 users to log on to a machine and the login time

   74 votes

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   3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Ian Watson supported this idea  ·  Oct 7, 2021

9. PDF Preview Window

   159 votes

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   9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Ian Watson supported this idea  ·  Oct 7, 2021

10. Assign multiple technicians to a ticket

    403 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ian Watson supported this idea  ·  Oct 7, 2021

11. Network Discovery: Security Audit

    969 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Ian Watson supported this idea  ·  Oct 7, 2021

12. SNMP: MIB import instead of manual OID typing

    1,030 votes

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    23 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Ian Watson supported this idea  ·  Oct 7, 2021

13. firewall

    5 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Ian Watson shared this idea  ·  Oct 7, 2021

14. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Ian Watson commented  ·  Sep 23, 2021  ·  Edit…  ·  Delete…

    If you are going to add this, make it optional as some companies don't do time based billing and it would just add something to click.

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