Settings and activity

536 results found

1. Install agent activity on activity log

   8 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   DeAnna Birdsall supported this idea  ·  Mar 4, 2024

2. Install on iOS and Android

   140 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 4, 2024

3. Online and Offline Indicator in Auditor report

   3 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 4, 2024

4. Install over Intune

   23 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 4, 2024

5. Auditor Report - BitLocker Field Added to XLS Export

   6 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 4, 2024

6. Add on "date added" information on Auditor report

   3 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Mar 4, 2024

7. Different level subscriptions for individual techs

   8 votes

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   3 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

8. Use feedback from scripts in threshold

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

9. Merge devices

   8 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

10. hide the billing tab for employers

    2 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

11. retired devices

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

12. Add extra fields to the customer information and a full notes section per customer

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

13. Auto update user endpoint based on logon

    3 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

14. categorize quick reply templates based on tags

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

15. Color Based Ticket Presets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

16. tag search

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

17. Add customised Agent download links to the customer portal

    10 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

18. Have the ability to add an alert based on registry settings

    7 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

19. Restrict technicians to some customer folders only

    10 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024

20. Better automation for tickets

    14 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
    How important is this to you?

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    DeAnna Birdsall supported this idea  ·  Jan 14, 2024