← Got a new feature idea? Share it!

Settings and activity

14 results found

  1. billing export with more informations

    6 votes
    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Todd Hunter commented  · 

    Agreed! Every month I have to manually address the queries from clients whose billing cycle has happened to catch the next period as well as the last. If the billing periods appeared on invoice there would be no further questions. PLEASE add this feature soon!

    Todd Hunter supported this idea  · 

  2. Monthly contracts need to pass date information to quickbooks

    1 vote
    0 comments  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    Todd Hunter shared this idea  · 

  3. Contract Billing Period display in Quickbooks Online

    1 vote
    0 comments  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    Todd Hunter shared this idea  · 

  4. billing email address

    12 votes
    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?
    Todd Hunter shared this idea  · 

  5. Status Button

    4 votes
    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Todd Hunter supported this idea  · 

  6. Automatically close tickets upon resolved alerts

    73 votes
    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Todd Hunter supported this idea  · 

  7. ticket automation

    7 votes
    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Todd Hunter supported this idea  · 

  8. Automation based on technician reply

    38 votes
    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Todd Hunter supported this idea  · 

  9. Allow AND and OR conditions

    24 votes
    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Todd Hunter supported this idea  · 

  10. White label mobile app for your customers

    384 votes
    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    Todd Hunter supported this idea  · 

  11. Archive Customers and Users In Active Customers

    31 votes
    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Todd Hunter supported this idea  · 

  12. SNMP: MIB import instead of manual OID typing

    1,020 votes
    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?

  13. Sophos Integration

    659 votes
    Under Review  ·  27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
    How important is this to you?
    Todd Hunter supported this idea  · 

  14. Improved Billing

    276 votes
    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
    How important is this to you?