Settings and activity

14 results found

1. billing export with more informations

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   2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Todd Hunter commented  ·  Jan 8, 2025  ·  Edit…  ·  Delete…

   Agreed! Every month I have to manually address the queries from clients whose billing cycle has happened to catch the next period as well as the last. If the billing periods appeared on invoice there would be no further questions. PLEASE add this feature soon!

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   Todd Hunter supported this idea  ·  Jan 8, 2025

2. Monthly contracts need to pass date information to quickbooks

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   0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Todd Hunter shared this idea  ·  Nov 13, 2023

3. Contract Billing Period display in Quickbooks Online

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   0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Todd Hunter shared this idea  ·  Jun 7, 2023

4. billing email address

   12 votes

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   1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Todd Hunter shared this idea  ·  Jun 6, 2023

5. Status Button

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Hunter supported this idea  ·  May 11, 2022

6. Automatically close Alert tickets when resolved

   209 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Todd Hunter supported this idea  ·  Feb 15, 2022

7. ticket automation

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Hunter supported this idea  ·  Feb 15, 2022

8. Automation based on technician reply

   44 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Hunter supported this idea  ·  Feb 15, 2022

9. Allow AND and OR conditions

   24 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Hunter supported this idea  ·  Feb 15, 2022

10. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Todd Hunter supported this idea  ·  Jan 6, 2022

11. Archive Customers and Users In Active Customers

    32 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Todd Hunter supported this idea  ·  Jan 6, 2022

12. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

13. Sophos Integration

    665 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Todd Hunter supported this idea  ·  Jun 7, 2023

14. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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