Settings and activity

36 results found

1. more customisation of portal

   22 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lloyd Harris supported this idea  ·  Dec 10, 2024

2. Resend portal Email

   24 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Lloyd Harris supported this idea  ·  Dec 10, 2024

3. Annouments Board in Customer Portal

   30 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lloyd Harris supported this idea  ·  Dec 10, 2024

4. Password access in the portal

   43 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lloyd Harris supported this idea  ·  Dec 10, 2024

5. White Label service desk URL

   42 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lloyd Harris supported this idea  ·  Dec 10, 2024

6. Closed and Resolved Ticket on the Customer Portal

   53 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Lloyd Harris supported this idea  ·  Dec 10, 2024

7. White label mobile app for your customers

   380 votes

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   Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Lloyd Harris supported this idea  ·  Dec 10, 2024

8. New user Form

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Lloyd Harris shared this idea  ·  Dec 10, 2024

9. ability to attach device

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lloyd Harris supported this idea  ·  Oct 25, 2024

10. scheduling

    1 vote

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Edit…  ·  Delete…  ·  Admin →
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    Lloyd Harris shared this idea  ·  Oct 25, 2024

11. There is a strong need for Microsoft CSP billing

    22 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lloyd Harris supported this idea  ·  Oct 25, 2024

12. PandaDoc

    3 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lloyd Harris supported this idea  ·  Oct 25, 2024

13. The ability for technicians to make MS Teams calls to contacts from within a ticket.

    7 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lloyd Harris supported this idea  ·  Oct 25, 2024

14. Integration with UniFi Cloud

    960 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lloyd Harris supported this idea  ·  Oct 25, 2024

15. Splashtop SOS

    214 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Lloyd Harris supported this idea  ·  Oct 25, 2024

16. Dark Web Monitoring

    23 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lloyd Harris supported this idea  ·  Oct 25, 2024

17. Microsoft Licensing integration

    179 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lloyd Harris supported this idea  ·  Oct 25, 2024

18. Intune integration

    46 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lloyd Harris supported this idea  ·  Oct 25, 2024

19. manage Microsoft 365 users directly from Atera

    6 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Lloyd Harris supported this idea  ·  Oct 25, 2024

20. Microsoft Integrations : 365 / Azure / Defender / Defender for Cloud

    36 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lloyd Harris supported this idea  ·  Oct 25, 2024