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28 results found

  1. ability to attach device

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lloyd Harris supported this idea  · 

  2. scheduling

    1 vote

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Lloyd Harris shared this idea  · 

  3. There is a strong need for Microsoft CSP billing

    20 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lloyd Harris supported this idea  · 

  4. PandaDoc

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lloyd Harris supported this idea  · 

  5. The ability for technicians to make MS Teams calls to contacts from within a ticket.

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lloyd Harris supported this idea  · 

  6. Integration with UniFi Cloud

    941 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lloyd Harris supported this idea  · 

  7. Splashtop SOS

    205 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Lloyd Harris supported this idea  · 

  8. Dark Web Monitoring

    12 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lloyd Harris supported this idea  · 

  9. Microsoft Licensing integration

    167 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lloyd Harris supported this idea  · 

  10. Intune integration

    33 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lloyd Harris supported this idea  · 

  11. manage Microsoft 365 users directly from Atera

    5 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Lloyd Harris supported this idea  · 

  12. Microsoft Integrations : 365 / Azure / Defender / Defender for Cloud

    33 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lloyd Harris supported this idea  · 

  13. MS Office Updates

    713 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lloyd Harris supported this idea  · 

  14. Office license type

    434 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Lloyd Harris supported this idea  · 

  15. Change management

    149 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lloyd Harris supported this idea  · 

  16. Report to show computers that do not meet the requirements for Windows 11

    372 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Lloyd Harris supported this idea  · 

  17. Live screenshot of device to see user activity

    371 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lloyd Harris supported this idea  · 

  18. Automatically close Alert tickets when resolved

    64 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Lloyd Harris supported this idea  · 

  19. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Lloyd Harris supported this idea  · 

  20. Quoting

    79 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Lloyd Harris supported this idea  · 
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