Settings and activity
7 results found
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217 votes
An error occurred while saving the comment An error occurred while saving the comment 
Tylan Ramach
commented
Yes, I would like to see if there is time on a ticket without clicking time entries. Why not show time as a column on the default ticket view?
An error occurred while saving the comment Tylan Ramach
commented
I would think a warning would be great. Also, simple button to add +15m, +30m, +45m, 1hr, custom would be great with that warning. It just seems like having to add start and stop times is a harder way to do it. One other idea: show the total time on the ticket from the main tickets screen. Maybe at the end of the row where it shows the SLA info / status / tech / priority.
Tylan Ramach
supported this idea
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5 votesTylan Ramach
supported this idea
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An error occurred while saving the comment Tylan Ramach
commented
Great idea! I think this would be smart. When you access the timesheet report you know you find tickets that need tweaked. This would make it easier. I submitted a similar idea to the old idea board.
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3 votesTylan Ramach
shared this idea
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16 votes
An error occurred while saving the comment Tylan Ramach
commented
Along with this I think there should be a checkbox to only show unbilled tickets. That would make it match up with what is on the billing invoice batch screen.
Tylan Ramach
supported this idea
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297 votes
Hi,
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
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279 votes
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1,565 votes
Yes, I would like to see if there is time on a ticket without clicking time entries. Why not show time as a column on the default ticket view?