Settings and activity
10 results found
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7 votes
Tylan Ramach
supported this idea
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134 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment An error occurred while saving the comment Tylan Ramach
commented
I would think a warning would be great. Also, simple button to add +15m, +30m, +45m, 1hr, custom would be great with that warning. It just seems like having to add start and stop times is a harder way to do it. One other idea: show the total time on the ticket from the main tickets screen. Maybe at the end of the row where it shows the SLA info / status / tech / priority.
Tylan Ramach
supported this idea
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6 votes
An error occurred while saving the comment Tylan Ramach
commented
Yes, I would like to see if there is time on a ticket without clicking time entries. Why not show time as a column on the default ticket view?
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5 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Tylan Ramach
supported this idea
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An error occurred while saving the comment Tylan Ramach
commented
Great idea! I think this would be smart. When you access the timesheet report you know you find tickets that need tweaked. This would make it easier. I submitted a similar idea to the old idea board.
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3 votesTylan Ramach
shared this idea
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13 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Tylan Ramach
shared this idea
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16 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Tylan Ramach
commented
Along with this I think there should be a checkbox to only show unbilled tickets. That would make it match up with what is on the billing invoice batch screen.
Tylan Ramach
supported this idea
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285 votes
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274 votes
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1,542 votes
Yes, I would like to see if there is time on a ticket without clicking time entries. Why not show time as a column on the default ticket view?