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8 results found

  1. Approval process workflows

    39 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  2. Projects Pane

    56 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  3. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

    23 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  4. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Brian McClelland supported this idea  · 

  5. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  6. Mobile Device Management

    2,303 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Brian McClelland supported this idea  · 
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    Brian McClelland commented  · 

    Splashtop SOS for MDM is availlable but not well known, and requires a seperate licenses from Splashtop (not sold through Altera). I just tested Altera Quick Connect (Splashtop SOS) and it is exactly what I was looking for.

  7. Network Discovery: Security Audit

    972 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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  8. Improved Customized Dashboard

    1,564 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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