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Ideas and Feedback

Ideas and Feedback

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233 results found

  1. We've made installing an agent clearer and more streamlined with a smart redesign.

    2 votes

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    Released  ·  0 comments  ·  Agent  ·  Admin →
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  2. We've added PowerShell to the list of device 'Manage' functions. Now you can use PowerShell from within Atera!

    2 votes

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  3. Filter alerts from within the customer's Alerts tab with an advanced filter, for optimal management and tracking

    1 vote

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    Released  ·  0 comments  ·  Alerts  ·  Admin →
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  4. We've added device search info such as MAC Address, device name, domain, user, and IP address to the search bar, (no need anymore to check those fields with each new search query).

    0 votes

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    Released  ·  1 comment  ·  Devices  ·  Admin →
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  5. We've added an 'Invoiced' category to the Timesheet report to indicate whether or not an invoice has been generated for the ticket.

    1 vote

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  6. We've added an advanced filter to the Tickets tab, within a customer (and within a contact as well)

    1 vote

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  7. You can now see all your alerts within a 'customer'. We've added a convenient Alerts tab.

    1 vote

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  8. We've added the IT Automation Profile name to the email subject of Patch & Automation Feedback emailed reports

    1 vote

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  9. We've added a new 'Unassigned' category within Customer > Devices > Folders to enable you to see the organization of all your devices, and easily assign devices as needed

    1 vote

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    Released  ·  0 comments  ·  Devices  ·  Admin →
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  10. We've improved the experience of filling out forms, throughout Atera, by making it harder for them to 'disappear'. Now, the only way to close a form is to click 'Close' or a related action button

    0 votes

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  11. Due to recent tax law changes, Atera will begin collecting U.S. state sales tax effective May 1, 2020. If your company is registered as tax exempt, or has a reseller certificate, you can now upload your exemption certificate by logging into Atera and going to Admin (on the side panel) > Tax Administration.

    0 votes

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    Released  ·  0 comments  ·  Billing  ·  Admin →
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  12. Now see all tickets associated with a contact (not just the most recent 5) within Customer > Contacts > Tickets.

    0 votes

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    Released  ·  0 comments  ·  Tickets  ·  Admin →
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  13. Would you like to see a shared community script library within Atera, where all Atera users can contribute scripts and benefit from the script-writing savvy of others?

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