Settings and activity

138 results found

1. Ticket automation rules : Add a "TEST" button

   19 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

2. Subject/Title conditions, CC email action capability in ticket automation rules

   5 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

3. Employee Onboarding/Offboarding Feature

   884 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

4. Documentation Management

   1,262 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

5. Ability for ticket automation rules to ignore "Out of Office" replies

   10 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

6. SLA to work with Tickets based on Customers Contract SLA

   5 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

7. Merging tickets should merge cc'd recipients

   9 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

8. Move all monitored devices by one click onto another device

   7 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

9. Introduce new message/text formatting to the Quick Reply Templates

   4 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Zachary supported this idea  ·  Nov 28, 2025

10. Project Management

    18 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

11. Domain Expiration Tracking

    17 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

12. approval

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

13. Request to Include Custom Fields in Ticket & Customer Dataset

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

14. Reports should not remove format of the output of a script

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    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

15. Patch Management - Offline agent in different category

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

16. Folders/Organization for Ticket Automations and Patch Automations

    3 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

17. Change Main Site Contact or Certain user permissions to view all tickets.

    6 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

18. Barracuda Cloud-to-Cloud Backups Integration

    10 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

19. Increase Atera Online Backup Retention Period

    10 votes

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    1 comment  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025

20. Allow Acronis backup contracts for client billing

    29 votes

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    1 comment  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Zachary supported this idea  ·  Nov 28, 2025