Settings and activity

11 results found

1. Folders/Organization for Ticket Automations and Patch Automations

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Caleb M shared this idea  ·  Nov 24, 2025

2. Documentation Management

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Caleb M supported this idea  ·  Nov 24, 2025

3. Request for Robust Agent Self-Upgrade Mechanism

   61 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Caleb M supported this idea  ·  Aug 28, 2025

4. White label mobile app for your customers

   393 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Caleb M supported this idea  ·  Aug 11, 2025

5. Live screenshot of device to see user activity

   438 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Caleb M supported this idea  ·  Aug 11, 2025

6. Sophos Integration

   668 votes

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   27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Caleb M supported this idea  ·  Aug 11, 2025

7. Free Dashboard Account

   963 votes

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   32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Caleb M supported this idea  ·  Jul 15, 2025

8. Integration with UniFi Cloud

   1,005 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Caleb M supported this idea  ·  Jul 15, 2025

9. Advanced IP Address Info (consolidated)

   174 votes

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   16 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Caleb M supported this idea  ·  Jul 15, 2025

10. Close Note field

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Caleb M supported this idea  ·  Jul 15, 2025

11. Different default template for tickets created by technicians

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    Caleb M shared this idea  ·  Jul 15, 2025