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5 results found

  1. Adding Notes - Documentation

    97 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Brian Culliton supported this idea  · 

  2. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Brian Culliton supported this idea  · 

  3. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Brian Culliton supported this idea  · 

  4. Notification to customer/client about ongoing connection

    60 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Brian Culliton supported this idea  · 

  5. Multiple devices per contact

    131 votes

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    16 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.


    Best regards,

    The Atera Team



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    Brian Culliton commented  · 

    This is a critical feature to our business. Please add this feature in a future release as soon as possible.

    Brian Culliton supported this idea  ·