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  1. 127 votes

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    Sassa Bodensjö supported this idea  · 
  2. 301 votes

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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Sassa Bodensjö supported this idea  · 
  3. 10 votes

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    Sassa Bodensjö supported this idea  · 
  4. 14 votes

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    Sassa Bodensjö supported this idea  · 
  5. 20 votes

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    Sassa Bodensjö supported this idea  · 
  6. 13 votes

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    Sassa Bodensjö supported this idea  · 
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    Sassa Bodensjö commented  · 

    It is quite limited to only have 4 "types" to choose from.

    Incident
    Problem
    Request
    Change

    Sometimes we get tickets that are neither and would like to add our own custom types to help better categorize the tickets that come in.

  7. 39 votes

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    Sassa Bodensjö supported this idea  · 
  8. 13 votes

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    Sassa Bodensjö supported this idea  · 
  9. 46 votes

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    Sassa Bodensjö supported this idea  · 
  10. 23 votes

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    Sassa Bodensjö supported this idea  · 
  11. 327 votes

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  12. 345 votes

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    Sassa Bodensjö supported this idea  ·