Settings and activity

29 results found

1. Reports should not remove format of the output of a script

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   0 comments  ·  Ideas and Feedback » Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  Nov 20, 2025

2. alerts per script in automation profile

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Edit…  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  Nov 17, 2025

3. standard ticket filter

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  Sep 13, 2025

4. scheduled ticket frequency monthly at specific weekday

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  May 5, 2025

5. REASSIGNING CREATED TICKETS TO SCHEDULED TICKETS

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch supported this idea  ·  May 5, 2025

6. Monitor Scheduled Tasks

   12 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch supported this idea  ·  May 5, 2025

7. taking treshold item name as alert title

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Edit…  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  Apr 16, 2025

8. Need a report to tell me which devices for a customer are eligable for Windows 11

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   18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch commented  ·  Jan 20, 2025  ·  Edit…  ·  Delete…

   it's great that there is an info at device - os an security
   now we need just a filter for that at views and reports

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   Sascha Schlegelmilch supported this idea  ·  Jan 20, 2025

9. Improve adding Manual Time Entries

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch commented  ·  Nov 12, 2024  ·  Edit…  ·  Delete…

   time entries are essential informations for the customers to get to know about the progress of a ticket.

   so it would be a good idea to have an ability to automaticly send a mail with informaions about a time entry via ticket automation rules

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   Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

10. customers > tickets > default status selection customization

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch commented  ·  Jul 24, 2024  ·  Edit…  ·  Delete…

    ticket tab at customer shows tickets with stati "open" an "pending".
    but when i create custim ticket stati tickets will not be shown there.

    for example a status "waiting for replacement parts" with the behavior "pending" has to be activated every time i open the ticket tab.

    that are pretty much clicks to see the open tickts of a customer.

    It would be much better, if every status with the BEHAVIOUR of open and pending would be selected as default

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    Sascha Schlegelmilch supported this idea  ·  Jul 24, 2024

11. Option to assign multiple contacts to a ticket.

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch commented  ·  Jul 5, 2024  ·  Edit…  ·  Delete…

    or there is a contact who wants to get informed about all tickets.
    That can be an internal technican or someone who checks the bills.

    So it would be good to have a "add this contact to all tickets" option.

    This way the contact who initiated ticked creation will get informed about "his ticket" and the local admin, controller, ceo, whatever get information about all tickets of the customer

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    Sascha Schlegelmilch supported this idea  ·  Jul 5, 2024

12. Option not to send ticket notification to specific customers or condition "contains not" in ticket automation rules

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch shared this idea  ·  Jul 5, 2024

13. Create tickets from Vulnerabilities / Vulnerability alerts

    9 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

14. Dynamic groups for Devices / Agents

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    12 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    
    

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    Best regards,

    The Atera Team

    
    

    
    

    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

15. Granular reboot policy after patching

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

16. Include Atera automated activity in Recent Processes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

17. Change customer on a ticket

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

18. Disk Active Time Metric

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

19. Show hard drive active time in the metrics window.

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

20. Show Total Time in Ticket List View

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024