Settings and activity

30 results found

1. scheduled ticket frequency monthly at specific weekday

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  May 5, 2025

2. REASSIGNING CREATED TICKETS TO SCHEDULED TICKETS

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   Sascha Schlegelmilch supported this idea  ·  May 5, 2025

3. Monitor Scheduled Tasks

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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Sascha Schlegelmilch supported this idea  ·  May 5, 2025

4. taking treshold item name as alert title

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Edit…  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  Apr 16, 2025

5. Need a report to tell me which devices for a customer are eligable for Windows 11

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch commented  ·  Jan 20, 2025  ·  Edit…  ·  Delete…

   it's great that there is an info at device - os an security
   now we need just a filter for that at views and reports

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   Sascha Schlegelmilch supported this idea  ·  Jan 20, 2025

6. time entry notification email

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  Nov 12, 2024

7. standard filter for ticket tab at customer should be behaviour to include custom stati

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  Jul 24, 2024

8. Option to assign multiple contacts to a ticket.

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch commented  ·  Jul 5, 2024  ·  Edit…  ·  Delete…

   or there is a contact who wants to get informed about all tickets.
   That can be an internal technican or someone who checks the bills.

   So it would be good to have a "add this contact to all tickets" option.

   This way the contact who initiated ticked creation will get informed about "his ticket" and the local admin, controller, ceo, whatever get information about all tickets of the customer

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   Sascha Schlegelmilch supported this idea  ·  Jul 5, 2024

9. Option not to send ticket notification to specific customers or condition "contains not" in ticket automation rules

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Sascha Schlegelmilch shared this idea  ·  Jul 5, 2024

10. Create tickets from Vulnerabilities / Vulnerability alerts

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

11. Apply IT automation profiles to a group of specific devices

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

12. Granular reboot policy after patching

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

13. Include Atera automated activity in Recent Processes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

14. Patch Management

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 4, 2024

15. Change customer on a ticket

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

16. Disk Active Time Metric

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

17. Show hard drive active time in the metrics window.

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

18. Show Total Time in Ticket List View

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

19. Veam

    203 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024

20. Patch management

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    5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sascha Schlegelmilch supported this idea  ·  Jul 2, 2024