Settings and activity

967 results found

1. splashtop chat intergrate to a ticket current and if no ticket , as well as have a chat row in a ticket as no comunication can be logged

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   0 comments  ·  Ideas and Feedback » Agent  ·  Edit…  ·  Delete…  ·  Admin →
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   Lionel Marais shared this idea  ·  Oct 25, 2024

2. Ability to remove Webroot from the GUI

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   1 comment  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 11, 2024

3. WhatsApp Integration

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 11, 2024

4. Technician email alerts from internal notes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

5. Active Directory Devices sync

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

6. 3cx integration

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

7. "Work from Home" Simultaneous Dual-Monitor Support

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Lionel Marais supported this idea  ·  Oct 7, 2024

8. Monitored Agent "addon" for Synology

   219 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

9. Project Ticket

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Oct 7, 2024

10. Edit Ticket Notes

    248 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

11. Uninstall software installed by Chocolatey

    234 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

12. Send system information with Helpdesk Agent support tickets

    268 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

13. Improved Billing

    278 votes

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    51 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

14. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

15. Search bar enhancements

    294 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

16. Multi-Site Support

    297 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

17. Ability to archive retired devices

    307 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

18. Notify when device is back online

    308 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

19. Server and VM Monitoring and Managemen for AD

    321 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

20. Overall improvement of Patch Management

    329 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024