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26 results found

  1. Ticket Checklist

    300 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Darren Rowe commented  · 

    Having this option of adding a checkbox item would be invaluable. Autotask have this feature and I used to use it regularly with previously with MSPs when creating scheduled tickets for server checks or new user creation tickets.

    Darren Rowe supported this idea  · 

  2. Office license type

    468 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Darren Rowe supported this idea  · 

  3. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Darren Rowe supported this idea  · 

  4. Live screenshot of device to see user activity

    418 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Darren Rowe supported this idea  · 

  5. Allow for customization of columns on ticketing screen

    341 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Darren Rowe supported this idea  · 

  6. Free Dashboard Account

    923 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Darren Rowe supported this idea  · 
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