Settings and activity

28 results found

1. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 26, 2025

2. Convert a registered filter into button

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Lisa shared this idea  ·  Feb 26, 2025

3. Add next/previous button on ticket view

   6 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 26, 2025

4. 3cx Ticket Integration.

   23 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 24, 2025

5. Ticket Checklist

   308 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Lisa supported this idea  ·  Feb 24, 2025

6. Ticket Lock

   34 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 24, 2025

7. Ability for a tech to follow a ticket

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Feb 24, 2025

8. Free Dashboard Account

   951 votes

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   30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Lisa supported this idea  ·  Jan 10, 2025