Settings and activity

68 results found

1. Update Chocolatey Script to a newer version

   212 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

2. Change management

   160 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

3. Allow for customization of columns on ticketing screen

   335 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

4. Email technician when they have been @ tagged on an internal note of a ticket

   321 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

5. Open Knowledge Base Access

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

6. Expand the view on the Quick Reply, Help Desk Topics, and Category fields.

   4 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

7. Have chat open automatically and not ask for user to accept the chat

   9 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

8. Enable Tab function for powershell and cmd auto-complete

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

9. Put devices in multiple folders or tags

   48 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

10. Biometric login

    9 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

11. Accessible satisfaction Survey

    7 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

12. search for bitlocker

    9 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

13. event viewer

    9 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

14. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

15. Admin - Digital display option

    22 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

16. I'd like to be able to create a new contact from within the ticket.

    8 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

17. Please simplify the login process

    56 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

18. file transfer

    24 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

19. AI and Help Buttons are in the way

    43 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

20. Dark Mode

    303 votes

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    10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024