Settings and activity

64 results found

1. Update Chocolatey Script to a newer version

   219 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

2. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

3. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

4. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

5. Open Knowledge Base Access

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

6. Expand the view on the Quick Reply, Help Desk Topics, and Category fields.

   4 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

7. Have chat open automatically and not ask for user to accept the chat

   9 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

8. Enable Tab function for powershell and cmd auto-complete

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

9. Put devices in multiple folders or tags

   49 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Chris Benjamin supported this idea  ·  Apr 30, 2024

10. Biometric login

    11 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

11. Accessible satisfaction Survey

    7 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

12. search for bitlocker

    9 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

13. event viewer

    10 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

14. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

15. I'd like to be able to create a new contact from within the ticket.

    8 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

16. Please simplify the login process

    68 votes

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    9 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

17. file transfer

    24 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

18. AI and Help Buttons are in the way

    44 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Apr 30, 2024

19. Dark Mode

    1,905 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Chris Benjamin supported this idea  ·  Apr 30, 2024

20. Email notification when agent is installed

    27 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Chris Benjamin supported this idea  ·  Feb 20, 2024