Settings and activity

33 results found

1. Webroot license sync or storage in Atera

   74 votes

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   4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   HelpDesk Support supported this idea  ·  Jun 17, 2024

2. Webroot actions appear in recent processes

   4 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

3. When doing a remote Webroot scan from the agent page, show the results on the agent page.

   15 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

4. Ability to remove Webroot from the GUI

   9 votes

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   1 comment  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

5. Easy way to see where Webroot is not installed on the device. Report or easy applied filters.

   12 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

6. Remove Custom Domain for Non-applicable Plans

   8 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  May 20, 2024

7. Single Sign on for all Plans

   32 votes

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  May 20, 2024

8. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Feb 21, 2024

9. The ability to export KB articles

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   HelpDesk Support supported this idea  ·  Feb 21, 2024

10. Reports on Customer Portal

    18 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 21, 2024

11. Customers should be able to create their own KB articles

    19 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    HelpDesk Support supported this idea  ·  Feb 21, 2024

12. Customer Portal New Password Prompt

    21 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    HelpDesk Support supported this idea  ·  Feb 21, 2024

13. White label customer support portal

    38 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    HelpDesk Support supported this idea  ·  Feb 21, 2024

14. Password Manager

    144 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    HelpDesk Support supported this idea  ·  Feb 21, 2024

15. Integrations for Dynamic Billing

    18 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 20, 2024

16. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 20, 2024

17. Dark Mode

    201 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 20, 2024

18. Admin account without licence, licensing only for management.....

    133 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    HelpDesk Support supported this idea  ·  Dec 8, 2023

19. Helpdesk agent to be translated in French

    15 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Dec 8, 2023

20. Ubiquiti Integration

    847 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Dec 8, 2023