Settings and activity

33 results found

1. Webroot license sync or storage in Atera

   77 votes

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   4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

2. Webroot actions appear in recent processes

   4 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

3. When doing a remote Webroot scan from the agent page, show the results on the agent page.

   15 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

4. Ability to remove Webroot from the GUI

   9 votes

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   1 comment  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

5. Easy way to see where Webroot is not installed on the device. Report or easy applied filters.

   12 votes

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   0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Jun 17, 2024

6. Remove Custom Domain for Non-applicable Plans

   11 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  May 20, 2024

7. Single Sign on for all Plans

   35 votes

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  May 20, 2024

8. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Feb 21, 2024

9. The ability to export KB articles

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   HelpDesk Support supported this idea  ·  Feb 21, 2024

10. Reports on Customer Portal

    19 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 21, 2024

11. Customers should be able to create their own KB articles

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 21, 2024

12. Customer Portal New Password Prompt

    24 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 21, 2024

13. White label customer support portal

    40 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 21, 2024

14. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 21, 2024

15. Integrations for Dynamic Billing

    20 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 20, 2024

16. Atera Dark Mode

    1,758 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Feb 20, 2024

17. Dark Mode

    309 votes

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    10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    HelpDesk Support supported this idea  ·  Feb 20, 2024

18. Admin account without licence, licensing only for management.....

    137 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Dec 8, 2023

19. Helpdesk agent to be translated in French

    15 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    HelpDesk Support supported this idea  ·  Dec 8, 2023

20. Ubiquiti Integration

    931 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    HelpDesk Support supported this idea  ·  Dec 8, 2023