Skip to content
← Got a new feature idea? Share it!

Settings and activity

4 results found

  1. Launch Powershell Script when client back online

    13 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Devin Haley supported this idea  · 

  2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    161 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    26 comments  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Devin Haley commented  · 

    Please add this feature!

    Devin Haley supported this idea  · 

  3. Mobile App Improvements

    681 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Devin Haley supported this idea  · 

  4. Automatically stop the timer when a ticket is set to closed/resolved, even when re accessed

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Devin Haley commented  · 

    As of 10/19/2023, this has not yet been implemented.

    Is there any update? It's weird that this had to be requested, it should've been in Version 1.0. Who wants a ticket timer to continue after the ticket is closed? What good does that do anyone?

    Devin Haley supported this idea  ·