Settings and activity

4 results found

1. Launch Powershell Script when client back online

   14 votes

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   3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Devin Haley supported this idea  ·  Jan 23, 2024

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   186 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Devin Haley commented  ·  Nov 16, 2023  ·  Edit…  ·  Delete…

   Please add this feature!

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   Devin Haley supported this idea  ·  Nov 16, 2023

3. Mobile App Improvements

   738 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Devin Haley supported this idea  ·  Oct 19, 2023

4. Automatically stop the timer when a ticket is set to closed/resolved, even when re accessed

   8 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Devin Haley commented  ·  Oct 19, 2023  ·  Edit…  ·  Delete…

   As of 10/19/2023, this has not yet been implemented.

   Is there any update? It's weird that this had to be requested, it should've been in Version 1.0. Who wants a ticket timer to continue after the ticket is closed? What good does that do anyone?

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   Devin Haley supported this idea  ·  Oct 19, 2023