Settings and activity

68 results found

1. Average time on dashboard

   2 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Stuart Hill supported this idea  ·  Nov 17, 2023

2. Ticketing Dashboard for display

   22 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  Nov 17, 2023

3. LAPTOP as a device type

   12 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  Nov 17, 2023

4. Audit Logs not showing Atera Scripts being deleted/created/modified

   18 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  Nov 17, 2023

5. Automatic close Alerts

   6 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  Nov 17, 2023

6. Include Atera automated activity in Recent Processes

   7 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  Nov 17, 2023

7. Have chat open automatically and not ask for user to accept the chat

   9 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Stuart Hill shared this idea  ·  Nov 3, 2023

8. chat

   45 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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   Stuart Hill commented  ·  Nov 3, 2023  ·  Edit…  ·  Delete…

   I've worked with someone in higher-tier support to create scripts to activate this, currently w.i.p. though so not ready for public release.

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   Stuart Hill supported this idea  ·  Nov 3, 2023

9. branding color

   5 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Stuart Hill supported this idea  ·  Nov 3, 2023

10. More detailed release notes

    5 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  Nov 3, 2023

11. Patch Management Notifications

    14 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  Nov 3, 2023

12. Availability Monitoring

    4 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Stuart Hill commented  ·  Nov 3, 2023  ·  Edit…  ·  Delete…

    Where is the registry key for this please ?

    Currently we are used to Datto RMM having a definable (set to 5min for ours) threshold.

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    Stuart Hill supported this idea  ·  Nov 3, 2023

13. Prevent tickets being created from chat

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Stuart Hill shared this idea  ·  Nov 3, 2023

14. chat

    10 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  Nov 3, 2023

15. Allow agent<>user machine relationship to be updated via API

    1 vote

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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    Stuart Hill shared this idea  ·  Nov 3, 2023

16. On devices page have a relationship (contact) column and customer column to show who the device belongs to.

    5 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  Nov 3, 2023

17. Filter devices for those that don't have a relationship with a contact

    2 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Stuart Hill supported this idea  ·  Nov 3, 2023

18. Script library should include "File type" column

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Stuart Hill shared this idea  ·  Nov 1, 2023

19. Cannot edit the file type of a script

    22 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Stuart Hill supported this idea  ·  Nov 1, 2023

20. Create Custom Tags

    18 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hey, thanks for posting your feedback!

    Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW

    Stuart Hill supported this idea  ·  Oct 25, 2023