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9 results found

  1. When assigning agents to tickets, show logged in user in dropdown.

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Pat Erler shared this idea  · 

  2. Pause alerts for custom times

    11 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Pat Erler commented  · 

    yes, such a small change would help enormously!

    Pat Erler supported this idea  · 

  3. AI and Help Buttons are in the way

    25 votes

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    5 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Pat Erler commented  · 

    Re the AI thingy: why do I have a blinking gadget about nothing in my line of view anyways. I am working for god's sake, this thing is irritating! 🙄

    Pat Erler supported this idea  · 

  4. "actionable" reports, links in reports

    1 vote

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Pat Erler shared this idea  · 

  5. in hardware information display RAM configuration

    2 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Pat Erler shared this idea  · 

  6. add an abbreviated client name/client ID

    3 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Pat Erler commented  · 

    It's kind of what you do at the alert summary page, but we want to use our own abbreviations: https://i.imgur.com/727D0l9.png

    Pat Erler shared this idea  · 

  7. Custom Fields per client

    43 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Pat Erler supported this idea  · 
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    Pat Erler commented  · 

    please make them searchable, as we are used to have client "shortnames" (like WS, NM etc.) implemented in our documentation and CMDB and are kind of uses to search for them.

  8. Schedule a single script at the device level or in tickets

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    Pat Erler supported this idea  · 

  9. option to disable bitlocker when rebooting after patching

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Pat Erler shared this idea  ·