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31 results found

  1. Alert when agent uninstalled

    1,482 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Rob Miller supported this idea  · 

  2. Employee Onboarding/Offboarding Feature

    865 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Rob Miller supported this idea  · 

  3. Integration with Direct messages systems

    840 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Rob Miller supported this idea  · 
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    Rob Miller commented  · 

    Teams please.

  4. Atera Dark Mode

    1,756 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Rob Miller supported this idea  · 

  5. Password protect the Atera agent from end-user uninstalls

    1,608 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Rob Miller supported this idea  · 

  6. Customer Portal Should Include Assets

    66 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Rob Miller supported this idea  · 

  7. Dynamic ticketing.

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Rob Miller supported this idea  · 

  8. Customers should be able to create their own KB articles

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Rob Miller supported this idea  · 

  9. White Label service desk URL

    43 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Rob Miller supported this idea  · 

  10. Adding Notes - Documentation

    97 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Rob Miller supported this idea  · 

  11. Customize customer portal

    31 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Rob Miller supported this idea  · 
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