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7 results found

  1. Reply to tickets via email

    98 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tyler Balega supported this idea  · 

  2. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tyler Balega supported this idea  · 
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    Tyler Balega commented  · 

    Need a feature to edit internal notes and delete internal notes.

  3. Export all BitLocker keys via the API

    23 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Tyler Balega supported this idea  · 

  4. Compact Ticket View

    10 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tyler Balega supported this idea  · 
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    Tyler Balega commented  · 

    To make the overall ticketing more efficient and helpful. Different views would make this way better so you can see more tickets on the screen instead of scrolling down a whole page to see the next set of 6 tickets. A more compact view to where you can see more tickets such as 10+ tickets on one page before you have to scroll would be much appreciated.

  5. Need a report to tell me which devices for a customer are eligable for Windows 11

    409 votes

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    13 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Tyler Balega supported this idea  · 

  6. Ubiquiti Integration

    933 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Tyler Balega supported this idea  · 

  7. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Tyler Balega supported this idea  ·