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7 results found

  1. Reply to tickets via email

    98 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tyler Balega supported this idea  · 

  2. Edit Ticket Notes

    248 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tyler Balega supported this idea  · 
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    Tyler Balega commented  · 

    Need a feature to edit internal notes and delete internal notes.

  3. Export all BitLocker keys via the API

    22 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Tyler Balega supported this idea  · 

  4. Compact Ticket View

    10 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tyler Balega supported this idea  · 
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    Tyler Balega commented  · 

    To make the overall ticketing more efficient and helpful. Different views would make this way better so you can see more tickets on the screen instead of scrolling down a whole page to see the next set of 6 tickets. A more compact view to where you can see more tickets such as 10+ tickets on one page before you have to scroll would be much appreciated.

  5. Need a report to tell me which devices for a customer are eligable for Windows 11

    406 votes

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    10 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Tyler Balega supported this idea  · 

  6. Ubiquiti Integration

    928 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Tyler Balega supported this idea  · 

  7. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Tyler Balega supported this idea  ·