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  1. 18 votes

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    Matt Hoskins supported this idea  · 
  2. 123 votes

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    An error occurred while saving the comment
    Matt Hoskins commented  · 

    When using the API to modify contacts, the email field is not editable. However, in the web interface, you can edit the field. This implies that it's not a data model restraint, but a restraint in the API.

    We currently have customers who move between domains periodically and we have to update their email addresses. We'd like to manage that through an API automation from an external operations system.

    Matt Hoskins supported this idea  · 
  3. 188 votes

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    Matt Hoskins supported this idea  · 
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    Matt Hoskins commented  · 

    This has become such a pain for us to manage because this feature doesn't exist. We're using comments section on primary/secondary devices to guide technicians to find other devices, but it's a bodgy workaround. The data model should just allow this.

  4. 3 votes

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    Matt Hoskins supported this idea  · 
  5. 5 votes

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    Matt Hoskins supported this idea  · 
  6. 24 votes

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    Matt Hoskins supported this idea  · 
  7. 9 votes

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    Matt Hoskins supported this idea  · 
  8. 8 votes

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    Matt Hoskins supported this idea  · 
  9. 1,615 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Matt Hoskins supported this idea  · 
  10. 2,300 votes

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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Matt Hoskins supported this idea  ·