Settings and activity

121 results found

1. Put a ticket in a Hold queue

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

2. Change management

   165 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

3. helpdesk agent improvement

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

4. clickup

   9 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

5. Ability to put agents into folders via Atera API

   8 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

6. Multiple Ticket Boards

   21 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

7. Project Ticket

   248 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

8. Monitor Scheduled Tasks

   12 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

9. Project Management Tool

   141 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Apr 27, 2023

10. Ticket Type - Tasks

    29 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Apr 27, 2023

11. Projects Pane

    57 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Apr 27, 2023

12. User Admin Rights

    10 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Apr 14, 2023

13. ChatGPT (GPT-3 Engine) on Native Chat and/or Microsoft Teams

    15 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

14. Liongard

    4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

15. Invoice Details

    22 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

16. Ability to add custom fields to Invoice

    36 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

17. There needs to be INVOICE NUMBERS on Tickets when the tickets have been billed.

    11 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

18. Create Invoice from Ticket

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

19. Notes or description section on Invoice

    42 votes

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    5 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023

20. Change Atera invoice number before creating invoices

    30 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Mar 13, 2023